Make Sure You Have a Stable Internet Connection Keep in mind that your carrier may charge you for SMS messages used to activate an Apple ID on your device.ĥ. In order to sign out of FaceTime or disable it, simply head over to Settings -> FaceTime and tap on your Apple ID. You can also disable FaceTime and then turn it back on to reactivate the service. Try signing out of FaceTime and then sign back in to see if that resolves your issue. Sometimes, you could be unable to make Group FaceTime calls due to issues with your linked Apple account.
#Facetime on iphone software
Those restrictions may change over time however, so updating system software and checking local capabilities are worthwhile as rules and features may be different. Also, if you purchased an iOS device in any of these regions, you won’t be able to use it in a country where it’s available either. Well, we say almost because a few Middle Eastern countries, namely, UAE, Saudi Arabia, Jordan, Egypt and Qatar do not support FaceTime. Check if FaceTime is Available in Your CountryįaceTime is available almost all around the world.
#Facetime on iphone update
If your contacts are unable to join your Group FaceTime call, ask them to update their software and try again. Therefore, make sure you update your device to the latest version by heading over to Settings -> General -> Software Update. Although normal FaceTime calls function properly on older software, Group FaceTime requires iOS 12.1.4 or later. If you have no trouble making regular FaceTime calls, there’s a good chance that your software isn’t updated. Troubleshooting Group FaceTime Problems on iPhone & iPadĪlthough we’ll be focusing primarily on the iPhone, you could use the following troubleshooting methods to try and resolve Group FaceTime issues on your iPad and iPod Touch as well. If you’re facing trouble with Group FaceTime calls on your iOS or iPadOS device, don’t fret, as we’ll walk through troubleshooting tips to hopefully fix any Group FaceTime issues on your iPhone. There could be several potential reasons why it isn’t functioning properly, and so much like we helped troubleshoot FaceTime issues on iPhone and iPad we’re going to do the same with Group FaceTime. This gets even more frustrating when you’re unable to figure out the reason why you’re facing issues. Or, you could get disconnected while you’re in the middle of a call. In some cases however, you could run into a situation where you’re unable to start or join Group FaceTime calls. If you’re keen on staying connected with your friends and family during time apart, you might have already tried or considered using FaceTime for group video calls. It was both a little frightening and bizarre.īTW it's unfortunate that Apple makes you create a new post on a 3-month old post, otherwise I would have just added on to one of the recent posts.Apple’s Group FaceTime feature offers a fun, free, and convenient way to video call up to 32 other people who uses an iPhone, iPad, iPod Touch, or Mac. Then I called her mobile and we figured out what had happened. She said she hadn't been calling me, and the calls from the phantom touches did not ring on her iPhone. It took me 3 minutes to stop the podcast, remove the AirPods, and then get on the iphone and text the Favorite's mobile number to see why she was calling me. The calls were not showing up on my watch.
I could hear the phone ringing and ringing, but I thought the Favorite was calling me, and I couldn't understand why I couldn't answer the phone. Here's what happened at the time of the phantom calling incident: I was outside gardening and listening to a podcast on my Apple watch via my AirPods. If the problem continues, then the next step is to replace the display (about $169). They had me reinstall iOS on the iphone to make sure the software was clean.
They assume that the phone is making a call as if someone were operating the display. I called Apple support the next day, and they told me this is known as "phantom touches". It dialed her 3x in succession via video, then 2x in audio, then 1x in video. On Sep-2-2020, my iphone 8p tried to FaceTime with a Favorite in my Contacts, using her email address.